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REALTECH NEPAL RESEARCH INC. PVT. LTD.

Privacy Policy

This policy explains how Realtech Nepal Research Inc. Pvt. Ltd. (“Realtech”, “we”, “us”) handles information when you visit realtechnepalresearch.site or use DealerSend, our WhatsApp campaign preparation service.

Information we handle

The public company website is informational. If you contact us, we receive the details you choose to include in your email.

When a client uses DealerSend, we handle account email and business name; uploaded spreadsheet contact names, phone numbers and message drafts; and WhatsApp Business Account, phone-number and message-delivery status details authorized through Meta. We store client account passwords as salted hashes and encrypt connected Meta access tokens. We do not ask for or receive a client’s Meta password.

WhatsApp webhook events may include incoming message content. DealerSend uses an incoming message to record the sender’s number, reply time and opt-out status; it does not save the incoming message body. Outbound campaign drafts and delivery records can include recipient numbers and message content.

How we use information

We use information to provide and secure client workspaces, prepare campaign drafts, connect authorized WhatsApp accounts, send messages when the service and required approvals allow it, record delivery status, honor opt-outs, and respond to support requests.

Services involved

DealerSend relies on Cloudflare for hosting and storage and Meta for account authorization and WhatsApp Business Platform services. Those providers process information as needed to provide their services and under their own terms and privacy policies. The public website loads fonts from Google Fonts, which may receive standard connection information when the font files are requested.

Retention and security

We keep information while it is needed to provide the service, maintain security and records, or meet legal obligations. We use access controls, tenant separation, password hashing and encryption for connected Meta tokens. No online service can promise absolute security.

Your choices and requests

You may disconnect DealerSend from your Meta Business Integrations settings. To request access, correction or deletion of information held by Realtech, email realtechnepalesearchinc@gmail.com from your account email and identify the client workspace. We may ask for reasonable information to confirm the request. See our Data Deletion page.

Contact

Realtech Nepal Research Inc. Pvt. Ltd.
Jitpur Simara-3, Bara, Madhesh Province, Nepal
Email: realtechnepalesearchinc@gmail.com